pcfwebsolutions

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Phone: (360) 738-4931

Fax: (360) 734-6264

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Print & Copy Factory is LocalLoop Certified!

Website Support

Are you a non-technical person?
Is turning on your computer enough to scare the daylights out of you?
If so, our ProFusion Website Support packages are for you.

Packages allow you to receive detailed email support for all of our web applications in one place at a discounted rate.
Simply log a support ticket and one of our qualified team members will respond to you ASAP with answers to your questions.
If you want a little bit of assistance, our email support packages will keep you headed in the right direction.

Website Maintenance

Are you committed to keeping your website current, but simply don’t have the time?
Do you need a little training before you would feel confident maintaining your own website?
Are you a one-person shop in need of extra help? Do you see yourself in any of these questions?

Then try one of our Website Maintenance plans. With a plan you can:

Post the changes you need to your Maintenance Package Project and the updates to your website will be completed in two business days* or less (for changes of up to four hours).
Your monthly hours can be used for live telephone maintenance & support. Call your personal project manager and have them walk you through how to make changes to your own website.
Set up a schedule for automatic website updates & training sessions.
Interested in developing a custom web application or modifications to a current UIS module? The hourly rate in your package determines the hourly rate for your individual custom application.†
We have monthly maintenance packages for clients who estimate they need 24 hours or less per month. For custom projects, or if you feel you need a personal webmaster you may want to consider one of our annual plans for projects of more than 125 hours.

Don’t forget!
All ProFusion Products have a detailed support manual that can answer a lot of your questions.

*Business days are assumed to be Pacific Standard Time; Monday through Friday, 8:30am – 5:30pm excluding holidays.
†Additional hours are billed immediately upon exceeding the available hours for the purchased package.
‡Email support package prices based on a one year minimum contract.

4055 Irongate Rd, Bellingham, WA 98226

Print & Copy Factory | (360) 738-4931 | Fax (360) 734-6264